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Frequently Asked Questions
Q: Will the wire jewelry tarnish or change color?
A: No, the wire we use is made of 14kt gold that has been mixed with an alloy to make it more durable. It won't tarnish or change color.
Q: Will silver tarnish?
A: Yes, silver will naturally oxidize and darken over time, but can be cleaned back to its original shine with a good silver cleaner.
Q: How long does it take to get my jewelry?
A: We usually ship wire jewelry within 2-3 business days. Orders are processed as received, but some items take longer to make.
Q. How safe is my credit card and personal information?
A. We do not store credit card information, and any personal information we receive is confidential and shared with no one. Our Web site uses a secure server, with an SSL Certificate for secure transmission of your information. For more information, please review our Privacy Policy.
Q. When will my credit card be processed?
A:Your credit card will be processed at the time the order is confirmed.
Q. What if I don't see exactly what I want?
A: Contact us and let us know what you are looking for and we will try to find or make it.
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