All of our jewelry is custom created especially for you at the time of the order, so we do not accept returns unless there is a problem with the order. We use fine materials in our products and our jewelry wire cannot be reused once it has been shaped. If there is a problem due to an error on our part, please let us know and we will correct the problem. Other requests for exchange are considered on an individual basis.
For more information about us and our jewelry, please see our About Us page. Please see our FAQ for answers to some common questions, or Contact Us if you have any other questions.